ISO 9001:2015 for Performance and Quality Excellence
ISO 9001:2015 is the global standard, and truly it is very crucial for effective performance management in a wide variety of industries. Because its primary use is about quality, it can very well be used to give an available framework that can be adapted to handle performance in different fields, such as EDP, emergency, and disaster preparedness. Building on principles that promote a process-based approach, accountability of leadership, and continuous improvement, ISO 9001 can help an organization optimize its performance to meet the expectations of its customers and regulatory requirements. One of the core messages coming from ISO 9001:2015 has to do with setting performance goals and monitoring them. Organizations are, therefore, urged to set KPIs that are used to monitor the progress being made while the strategized actions always move in line with the larger goals. In the event of unmet objectives, the standard demands that corrective actions be taken and must be effective in ...